Privacy policy

Data we collect

• Identity and contact details you submit (name, email, phone, message subject and content) via the contact form
• Communications you start by phone or WhatsApp (phone number and message content)
• Technical data such as IP address, browser type, and basic server logs when you visit the site
• Language preference stored in a cookie when you switch EN/PT

Why we use your data

• To reply to enquiries and arrange visits, valuations, or purchases
• To provide financing introductions when you request them (with our partners)
• To operate, secure, and improve the website
• To meet legal obligations applicable to vehicle sales and consumer rights

Legal bases

Depending on the context, we rely on pre-contractual / contractual steps, our legitimate interest in responding to commercial enquiries and securing the site, your consent where required, and legal obligations.

How long we keep data

Contact and WhatsApp enquiries are kept only as long as needed to handle your request and for a reasonable follow-up period, unless a longer retention is required by law (for example after a sale). Server logs are kept for a limited technical period.

Sharing

We may share data with service providers who help us run the site or communications, and with finance or insurance partners when you ask us to. We do not sell your personal data.

Your rights

Under the GDPR you may request access, rectification, erasure, restriction, portability, and object to certain processing. You may also lodge a complaint with the Portuguese supervisory authority (CNPD).

How to contact us about privacy

To exercise your rights, email info@autodm.pt or call +351 912 345 678. Postal address: Rua 25 de Abril, Porta 43B, 2710-678 Sintra (Cabriz).