Frequently asked questions

Every vehicle sold by Auto DM includes a 24-month warranty covering major mechanical and electrical components, subject to the terms described on our Warranty page. Ask our team for the details of each car.

Yes. Each vehicle goes through a rigorous multi-point inspection before it is listed. We share the main findings transparently so you know what you are buying.

We deliver across mainland Portugal. Delivery terms for your location are confirmed when you reserve a car — contact us for islands or special arrangements.

Yes. We can value your current vehicle and apply the amount towards your purchase. Start on the Sell my car page or contact us with your car details.

We work with finance partners to offer solutions with an initial deposit and monthly instalments. Figures on car cards are estimates only and subject to credit approval. See the Financing page for example parameters.

Typically you need a valid ID document, NIF, and proof of address. For financing, the partner may request additional documents. We help you prepare everything for registration and transfer.

Eligible purchases include a 7-day return window when the stated conditions are met. Confirm the exact return terms for your vehicle with our team before buying.

Call us, message us on WhatsApp, or use the contact form. We will schedule a visit at our Sintra (Cabriz) location or arrange a convenient alternative.